Refund policy

At Witch Haus, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange policy.

General Return and Exchange Guidelines:

  1. Eligibility Period: You have 7 days from the date of purchase to return or exchange your item.

  2. Return Options: Items can be returned for another item of equal value or for store credit.

  3. Condition: Items must be returned in their original condition, unworn, unwashed, and with all tags attached.

  4. Proof of Purchase: A receipt or proof of purchase is required for all returns and exchanges.

Non-Returnable Items:

  1. Beauty Products: All beauty products are final sale and cannot be returned or exchanged.

  2. Vintage Clothing: All vintage clothing items are final sale and cannot be returned or exchanged.

Additional Information:

  • Sale Items: Sale items are final sale and cannot be returned or exchanged.

  • Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash.

  • Return Process: To initiate a return or exchange, please contact us at [your contact email or phone number]. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

We appreciate your understanding and thank you for shopping with Witch Haus. If you have any questions or concerns regarding our return policy, please do not hesitate to contact us.